Resident Services & Work Orders

Updated April, 2023

When reporting a maintenance problem, please slowly state your name, address, telephone number and a detailed description of your problem.  Repair people can either enter (with permission) when you are not at home or you can request an appointment time.  Either way, please be specific (STATE: “You have permission to enter when we are gone” OR “Please call and make an appointment when we are home”).  Please allow 2 business days for response on non-emergency requests.

All Repairs Must be Submitted via the Innago Tenant’s Portal: https://my.innago.com/

Tenants will not be charged for legitimate repairs, however any repairs that are a result of tenant negligence will be charged to the tenant.

Miscellaneous Contacts

Brown’s Towing
(530) 345-6333

Elite Carpet Cleaning
(530) 894-7060

EMERGENCY
911

Outside Services

The following is a list of companies/agencies that provide services you may need during your tenancy.  We recommend contacting these companies prior to moving in to establish services in your name.

Pacific Gas & Electric
(800) 743-5000

California Water Services
(530) 893-6300

SBC (Telephone & DSL)
(800) 310-2355

Comcast – Buck Ernest (Cable, Voice, Internet)
(530) 209-2489

Please direct general questions and correspondence to:

Chico College Apartments
Office Address: 700 Ivy Street, Chico CA 95928
Mailing Address: 700 Ivy Street, Chico CA 95928
Email Address: chicocollegeapartments@gmail.com
Phone Number: (530) 321-3226